Responsible Gaming
at tkbaj
At tkbaj, we believe that gambling should always be a form of entertainment — never a source of stress, debt, or harm. This page sets out our commitment to player welfare, the practical tools available to help you stay in control, and clear guidance on where to turn if gambling is starting to feel like a problem.
Age Restriction
Strictly for Adults Aged 21 and Above
The tkbaj platform is open exclusively to players who are 21 years of age or older. This is not a guideline — it is a firm requirement enforced at every stage of account registration. Every new player must confirm their age during sign-up, and our team carries out identity verification (KYC) before any withdrawal is processed.
If we have any reason to suspect that an account holder may be under 21, we will suspend the account pending verification. Any player found to be under the legal age will have their account permanently closed and any deposited funds returned to the source payment method.
We strongly encourage parents and guardians to make use of internet filtering tools to prevent minors from accessing online gambling content. If you believe a minor has accessed or attempted to access the tkbaj platform, please contact our support team immediately at [email protected].
Player Protection Tools
Practical Tools to Help You Stay in Control
tkbaj provides a range of responsible gaming features that you can activate at any time from your account settings or by contacting our support team. These tools are free, immediate, and confidential.
Set a daily, weekly, or monthly cap on how much you can deposit into your tkbaj account. Once a limit is in place it takes effect immediately, and any request to raise the limit is subject to a 72-hour cooling-off period before it becomes active. Lowering a limit always takes effect at once.
Define the maximum length of a single gaming session on the tkbaj platform. When your chosen time limit is reached, you will receive a notification and, if you choose, be automatically logged out. Regular breaks are one of the most effective habits for keeping gambling enjoyable and manageable.
Set a cap on how much you can lose within a specified period — daily, weekly, or monthly. If your losses reach the set threshold, betting and casino play will be paused for the remainder of that period. This tool helps ensure that a bad run of results does not escalate beyond what you are comfortable losing.
Take a short break from the tkbaj platform without permanently closing your account. You can request a time-out of 24 hours, 7 days, or 30 days. During a time-out, your account is suspended — you cannot log in, place bets, or access games. Your account balance is kept safe and intact.
If you feel that gambling is having a serious negative impact on your life, you can request a self-exclusion of 6 months, 1 year, 2 years, or 5 years. During self-exclusion, your account is fully locked and you will not receive any promotional communications from tkbaj. Self-exclusion can be extended but not shortened.
You can opt out of all promotional emails, bonus notifications, and marketing messages from tkbaj at any time. Simply contact our support team or update your communication preferences in your account settings. Opting out of marketing does not affect your ability to use the platform or receive essential account notifications.
Know the Warning Signs
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs are commonly associated with gambling that is moving from entertainment into something more harmful. If several of these apply to you, we strongly encourage you to use our support tools or reach out to our team.
Chasing losses: Continuing to gamble in an attempt to recover money you have already lost, often placing larger bets than originally intended in order to "win it back".
Gambling beyond your means: Spending more on gambling than you can comfortably afford, or using money set aside for rent, food, bills, or other essential expenses.
Borrowing to gamble: Taking loans, using credit cards, or asking friends and family for money specifically to fund gambling activity.
Difficulty stopping: Feeling unable to walk away when you intend to stop, or repeatedly failing to stick to time or money limits you set for yourself.
Neglecting responsibilities: Missing work, study, or family obligations because of gambling sessions, or lying to people close to you about how much time or money you spend on gambling.
Emotional distress: Feeling anxious, irritable, or depressed when not gambling, or using gambling as a way to escape stress, loneliness, or negative emotions rather than as a form of recreation.
Escalating bet sizes: Needing to place increasingly larger bets to get the same level of excitement, similar to a tolerance effect seen in other compulsive behaviours.
Preoccupation with gambling: Spending a significant amount of time thinking about past gambling sessions, planning upcoming bets, or working out how to get more money to gamble with, even when not actively on the platform.
Self-Assessment
A Quick Check-In with Yourself
Honest self-reflection is the first step to staying in control. Read through the questions below and consider how many of them apply to your recent gambling behaviour. There are no right or wrong answers — this is simply a prompt to help you assess where you stand.
If you find yourself answering "yes" to three or more of these questions, we encourage you to activate one of our responsible gaming tools — a deposit limit, a time-out, or a self-exclusion — or to contact our support team for a confidential conversation. There is no judgement at tkbaj; we are here to help you enjoy the platform safely.
Ask yourself — have you recently…
Getting Help
How to Activate Support in 4 Steps
Reaching out is straightforward. Whether you want to set a deposit limit, take a short break, or request a full self-exclusion, the process is the same — and our team will never question your reasons or try to talk you out of using these tools.
Contact Our Support Team
Our support team is available around the clock, every day of the year, operating on Bangladesh Standard Time (BST, UTC+6). All responsible gaming requests are treated with complete confidentiality.
When emailing, include your username and the specific tool you wish to activate (e.g., "I would like to set a monthly deposit limit of ৳5,000" or "Please activate a 30-day time-out on my account").
Log in to Your tkbaj Account
Visit tkbaj.io and log in to your registered account. All responsible gaming tools are accessible from within your account settings. If you are unable to log in or prefer not to, you can contact support directly by email instead.
Navigate to Responsible Gaming Settings
Within your account, locate the Responsible Gaming or Player Safety section. Here you will find the full list of available tools — deposit limits, loss limits, session time limits, time-out options, and self-exclusion. Select the tool you want to activate.
Set Your Preferences and Confirm
Enter the specific parameters for the tool — for example, the limit amount, the duration of a time-out, or the length of a self-exclusion period. Review the details carefully, then confirm your selection. Restrictions take effect immediately; increases to limits require a 72-hour cooling-off period.
Contact Support if You Need Additional Help
If you need help activating a tool, want to discuss your situation confidentially, or are concerned that your gambling may be causing harm, email our support team at [email protected]. We will respond promptly and work with you to find the right solution — whether that is a tool within the platform or a referral to external support resources.
Our Commitments
What tkbaj Pledges to Every Player
Responsible gaming is not a box-ticking exercise at tkbaj. These commitments reflect how we actually operate and what you can expect from us at every stage of your experience on the platform.
Players who have activated a time-out or self-exclusion are immediately removed from all marketing lists. We do not send bonus offers, deposit reminders, or promotional messages to players who have indicated they need a break from the platform.
Our team actively monitors account activity for patterns that may indicate problem gambling — such as extended late-night sessions, rapid deposit sequences, or significant loss acceleration. Where such patterns are detected, we may proactively reach out to the player.
Any request to increase a deposit, loss, or wagering limit requires a mandatory 72-hour waiting period before it takes effect. This cooling-off period is designed to prevent impulsive decisions made during an active gaming session from immediately overriding a protection you have set for yourself.
Play Responsibly — Enjoy the Platform
When gambling stays fun, it is something to look forward to. Explore cricket betting, slots, live casino games, and color prediction on tkbaj — knowing that the tools to stay in control are always within reach.
21+ Only | Support 24/7 BST | Self-Exclusion Available | Deposit Limits Active